Monday, September 7, 2009

A Good Business

Ok, let us review a case study in business. I know what you're saying...booooorrrring. But hear me out.

I own a business. My business provides a weekly service to it's clients and charges a substantial premium. Now there is not a lot of competition in the immediate area, but my clients do have a lot of other options. Now for a long time, my service was average at best, but at some point things took a turn for the worse and my business started sucking. Every week when I provide my service to the clients they wonder "What are they going to fuck up this time?" Now in most similar situations people will decide that enough is enough and stop paying for my services. The reality is my service is not necessarily needed and if it's that bad could be considered a waste of money. However, very very few of my clients turn. In fact, I am still making as much as before, despite my poor product. Additionally, so many of my clients have remained that I have actually been able to increase my prices!!!!

Now, let's think about this for a second...product sucks consistently, enough people continue to use my product that not only do I not change my quality, but I also raise prices. Most people with real business knowledge would look at this and think, "This is bull shit, this would never happen."

Naturally they would be right. For the most part, as your quality diminishes so do your sales. But the reality is there is one company out there that has managed to continually grow profits and maintain a consistent customer base despite a shitty product...in fact it is the shittiest product of its kind for almost 2 full years now. (Click on that link before continuing.)

Now, it is to the point that I really need to wonder. At I time when unemployment is at an all time high, and people are increasingly diligent about spending, why the fuck wouldn't people stay home and turn on the radio, instead of paying their hard earned money to such a piece of crap company?????? I need someone to teach me how to run a business like this! Make millions with the worst product in the industry!!! In fact, if the customers really want to see a change in the products and services this company provides them, GOD DAMN IT STOP PAYING THEM!!!!!! If no one payed them guess what...they would fix their service issues. Basic business and economic principles!!!!!! I know there are not a lot of other options and they have the market cornered, but I've always bought from their closest competition, a company out of Chicago.

If you want a real value for your money I suggest an all out boycott until they provide you with a quality service (they're free on the radio)...


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